Frequently Asked Questions
Dear Valued Customer,
You are welcome to contact us at any time for queries and assistance.
In the meantime, check out these technical support tips!
To your success,
Joseph Ponnou
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1. Downloading the ebook
You
should have been taken immediately to a download page where you could
download your book and bonuses. If not, check your email in-box right
now for a message from us with the download link. Make sure you save
the files (by following the instructions on the download page) to your
hard drive in a place you can find them before you do *anything* else.
You should save the file to your "desktop" so you can find it easily
and quickly once you have finished downloading.
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2. Opening the ebook
Once
you have downloaded the ebook to your computer's desktop (or whatever
folder you saved it in) then simply double click the file and it should
open in Adobe Acrobat Reader. If it does not open automatically in
Adobe Acrobat Reader --then open Adobe Acrobat Reader by clicking
"Start" >> "Programs" >> "Adobe Acrobat" >> "Acrobat
Reader" Once you open the Adobe Acrobat Reader program click "File"
>> "Open" >> then (if you save the file to your desktop) go
to your desktop and open the file This should open the ebook file in
your Adobe Acrobat Reader.
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3. Downloading & Using Adobe Acrobat Reader
If you need Adobe Acrobat Reader (or if you need to upgrade) you can download the FREE Reader software / upgrade by going to
http://www.adobe.com/products/acrobat/
You can get the latest version of Adobe Acrobat Reader FREE. Adobe
Acrobat Reader comes with an extensive "Help" file - if you have
questions about how to operate the program -- please open the Adobe
Acrobat Reader program, click "Help" and make the appropriate
selection.
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4. Printing the ebook
Open
Adobe Acrobat Reader by clicking "Start" >> "Programs" >>
"Adobe Acrobat" >> "Acrobat Reader" Once you open the Adobe
Acrobat Reader program click "File" >> "Open" >> then (if
you save the file to your desktop) go to your desktop and open the file
Then click "File" >> "Print"
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5. I downloaded a copy of the ebook but now I can't find it on my computer. What do I do?
When
you originally downloaded the files you should have saved the ebook and
bonus files to your "desktop". If you did not, and if you cannot find
them, the easiest thing to do is a search for them. Click the Windows
"Start" button >> then click "Search" >> then click "For
Files or Folders". Make sure it says "Look in: 'Local Hard Drives'" on
the pull down menu right below. Click "Search Now" Double click the
file in the search results and the file should open in Adobe Acrobat
Reader. If it does not open automatically -- make a note of where the
file is located -- then follow the instructions in #2 above.
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6. Is there a "Hard Copy"?
There is no hard copy of the ebook available.
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7. The links in the ebook won't work.
If
you click the "web" links in the ebook (blue underlined links) and they
don't take you to a web page -- Make sure your computer is *online and
connected to the web*. If you get an error that says something to the
effect that no web browser is configured to work with Adobe Acrobat
Reader then try this: In Adobe Acrobat Reader go to "File" then
"Preferences" then "Web Link" and choose your browser in the WWW
Browser Application. You will need to find the .exe file for the
browser by clicking the "browse" button. Your browser .exe file
(usually either NetScape or Internet Explorer) can sometimes be found
in your "Program Files" folder. Any more tech support on this issue
should come from Adobe or your computer vendor, (or AOL if you use
them) since we cannot be sure where to tell you to look on your hard
drive for your browser's .exe file. This should solve the problem of
being able to click directly on the links and have them take you to the
web.
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8. I can't print the book / it stops printing at a certain page.
Two
things we can offer with what is most likely your computer acting
up rather than the ebook file. 1. Try restarting your computer
and printer. If that doesn't work.... 2. When you have the ebook
open in Acrobat -- go to File, Click Print, then down in the middle
where it says "Print Range" fill in Pages from with about 20 or
30 pages (example 45-75). Try printing the book out chapter by
chapter. Keyword of this page: where
is dubai
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